Privacy Policy

Information Collection

You may be asked to voluntarily provide your name, mailing address, phone number, email address, credit card payment information or other personally identifiable information ("Personal Information"), provided by you when registering to our website, to deliver the products and services that you have requested.

Information Usage

Any of the information we collect from you may be used in one of the following ways:

  • To deliver the products and services that you have requested.
  • To improve our website and related services.
  • To provide you with customer service and support.
  • To communicate with you by email, text message, postal mail, telephone and/or mobile device about products and promotions. We will also send email to confirm your order. We may need to contact you by phone, mail or email if we have any questions about your order. We may also send you periodic information about our products and promotions or through email or postal mails.

Note: If at any time you would like to unsubscribe from receiving future emails, follow the opt-out instructions contained in the body of any email message you receive.

Information Sharing

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.


Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We may collect information that is anonymous, such as your IP address (a number used to identify your computer on the Internet) or the type of browser you are using ("Anonymous Information"), through the use of cookies or by other means. We hope that, by using Anonymous Information, we can update the website to make it more useful to you and other users. We reserve the right to maintain, update, disclose or otherwise use Anonymous Information, without limitation.


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input that travels between your browser and our website’s servers.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. All Personal Information is stored on our secured servers, behind a firewall at a data center with strict control data access. Any unauthorized use of the website may result in criminal and/or civil prosecution.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Contacting Sterling Optical or Modifying Your Personal Information

If you have any questions or comments about this Policy or wish to update your Personal Information provided to us, please contact us by sending an email to customerservice@sterlingoptical.com. Please provide a concise communication with complete information, including your contact information.